Be Locals

FOR PROPERTY OWNERS

Frequently Asked Questions

Thinking about listing your home? We’ve answered the most common questions to help you understand how our property management works and what to expect.

Managing a rental involves time, coordination, and experience. From pricing updates and guest messages to cleaning and maintenance, we handle it all. You get higher returns, better guest experiences, and complete peace of mind.

We currently manage homes in Brisbane, Gold Coast, and Sydney—and we’re flexible to expand based on your needs. If your property’s outside these areas, feel free to reach out.

Send us a message or fill out the consultation form below. We’ll get in touch to walk you through the next steps.

We manage fully self-contained properties only. If the room has its own separate and secure entrance and functions as an independent unit, we are happy to consider it. If you're unsure, just contact us and we’ll help you figure out the best setup.

Strata by-laws vary. In New South Wales, short-term letting is generally permitted, and strata committees can manage behaviour and recover damages but not outright ban short stays. These rules may change, and we stay informed to help you stay compliant.

Once the agreement is signed, we can arrange professional photography within a week. Your listing can typically go live and be ready to receive bookings within three business days after that.

Yes. Whether you're listing seasonally or year-round, we offer flexible solutions tailored to your availability and income goals.

Absolutely. Let us know when you’d like to block out dates, and we’ll work around your schedule.

Yes, management fees are typically tax deductible. Please consult your accountant to confirm what applies to your situation.

We use a dynamic pricing tool that adjusts rates based on real-time market data, seasonality, demand, and local events. This helps maximise your earnings and occupancy. Our team also monitors performance and manually adjusts rates when needed.

Payouts are issued monthly on the second business day of the following month. This ensures all bookings, fees, and adjustments are accurately processed before your statement is released.

No, guests pay a separate cleaning fee that is included in their booking. A one-time deep clean may be required during onboarding if needed.

We inspect your property after every stay. If damage is found, we’ll manage the claims process and deduct costs from the guest’s bond where possible. However, we recommend additional insurance. Many of our clients use ShareCover for its affordability and coverage.

Yes. We offer styling and furnishing services that increase your property’s appeal, helping it attract more bookings and better reviews.

We work with trusted local professionals to handle maintenance and repairs. For anything outside of minor issues, we will get your approval first unless the issue is urgent.

FOR guests

Frequently Asked Questions

Planning your next stay? Here are some quick answers about bookings, check-ins, and what it’s like staying with Be Locals.

You can book through Airbnb, Hostaway, or contact us directly. We can help you find the perfect stay whether you're travelling for the weekend or staying long-term.

All properties are fully furnished and include Wi-Fi, kitchen basics, fresh linen and towels, and thoughtful styling. We clean each property to hotel standards for your comfort.

Yes. Our team is available 24/7 for urgent concerns and guest support. Whether it's a check-in question or something unexpected during your stay, we're just a message or call away.

Yes. We offer both short and long-term stays, ideal for holidays, relocations, and remote work setups.

It depends on the property you’re interested in. Feel free to to send us a message to confirm.

Yes, just let us know at least a day before your arrival. We’ll confirm based on the cleaning schedule and property availability.